SEND FEEDBACK

Your Email
Your Message

Mobile Banking

Mobile Banking

With the approval of Bangladesh Bank, SBL has introduced mobile banking as a brand name “SPOT CASH” throughout the country which is completely a new addition to its existing services. The “ SPOT CASH ” Mobile Account model of SBL works on the fundamental principle of giving everyone an access to a bank account and adding value to lifestyle of customers irrespective of social strata in Bangladesh.

What is SBL SPOT CASH? SPOT CASH Benefits Where to register? What are the necessary documents for registration? How to register mobile account? Which Telco's Mobile can be registered? What is my Mobile Account number? What type of Mobile set is required? How much initial deposit is required? Can I deposit and withdraw money immediately after registration? What is transaction limit? Fees & Service Charges A/C Opening/ Enrollment Process Account opening/ Enrollment procedure for the Agent Cash In /Deposit procedure for the Customer Cash In/Deposit procedure for the Agent Cash out/ Withdrawal procedure for the Customer Cash out / Withdrawal procedure for the Agent Fund Transfer from one A/C to another A/C (Person to Person/ P 2 P) transactions procedure Architecture of MFS Solution Accounting Cases

Transactions Provided By SPOT CASH

      Account Registration

      Cash IN

      Cash OUT

      Person To Person Transfer

      Mobile Top-Up

      Balance Enquiry

      Mini Statement

Necessary Documents Needed For Registration

      Duly filled in KYC form

      Photograph of account holder

      National ID or any other acceptable ID with photograph

      Photograph of Nominee (Attested by A/C holder)

FAQ

What is SBL SPOT CASH?



SBL SPOT CASH is a Mobile Banking Service provided by the Bank. It helps you to do following Bank transactions:

      Cash IN

      Cash OUT

      Person To Person Transfer

      Balance Enquiry

      A Mini Statement


SPOT CASH Benefits



      Available anytime, anywhere throughout the country

      Cash OUT

      It is convenient, affordable and secured

      It will make access to banking and advanced payment transactions at affordable cost

     It is much safer, speedy and safeguard against fraudulent transactions


Where to register?



Customer can register at any Branch of SBL or authorized agent point of SBL who can display 'SBL Agent Certificate' and 'SPOT CASH’ Banner.


What are the necessary documents for registration?



Duly filled in KYC form

Photograph of account holder

National ID or any other acceptable ID with photograph

Photograph of Nominee (Attested by A/C holder)


How to register mobile account?



Customer will fill up the KYC Form and submit to Bank Branch or Agent along with his/her photograph & National ID (NID)

Agent goes to Customer Registration Menu from his/her mobile and insert customer's mobile number

Customer receives a Welcome SMS.

A Mobile Account is created in SPOT CASH system which is his/her mobile number

Customer can Cash In (Deposit) money immediately after registration. However, they can withdraw after their account is fully registered and activated.

Customer receives a confirmation SMS of activation with MPIN (Mobile Personal Identification number).


Which Telco's Mobile can be registered?



Customer having any mobile number with Internet Connectivity from any Mobile Operator can be registered for SBL SPOT CASH Mobile Banking.


What is my Mobile Account number?



Your mobile number will be your Mobile Account number.


What type of Mobile set is required?



Any type to mobile set with Internet Connectivity can be used to operate SPOT CASH mobile banking.


How much initial deposit is required?



Customer can open a Mobile Account with an initial deposit of Taka 100/- (One Hundred) only.


Can I deposit and withdraw money immediately after registration?



You can deposit money immediately after registration. However, you can withdraw after your account is fully registered. Bank officer verifies the information on the registration form (KYC form) and authorizes the account for full registration. Normally 1-2 working days are required for full registration. After your account is fully registered, you will get an SMS notification.


What is transaction limit?



Limit NameValueCurrency
Cash In Max Amt Limit per Day15,000/dayBDT
Cash In Max No of Txn per Day02/day
Cash In Max Amt Limit per Month1,00,000/month
Cash In Max No of Txn per Month20/month
Cash Out [Agent] Max Amt Limit per Day10,000/day
Cash Out [Agent] Max No of Txn per Day02/day
Cash Out [Agent] Max Amt Limit per Month50,000/month
Cash Out [Agent] Max No of Txn per Month10/month
Fund Transfer [P2P] ] Max Amt Limit per Day10,000/day
Fund Transfer [P2P] Max No of Txn per Day20/day
Fund Transfer [P2P] ] Max Amt Limit per Month25,000/month
Fund Transfer [P2P] Max No of Txn per Month70/month



Fees & Service Charges



RegistrationFree
Cash InFree
Cash Out1.8% of transaction amount or Min. Tk. 5
P2P TransferTk. 2
Mobile Top-UpFree



OPERATIONAL PROCEDURE OF ‘SPOT CASH’ MOBILE BANKING

A/C Opening/ Enrollment Process



KYC must be filled up with required documents and photos

Customer registration<

Cash IN/Cash OUT


Account opening/ Enrollment procedure for the Agent



Agent enters WAP address: http://sbl.qcashbd.com and login by entering his / her own MPIN (secret pin code).

Click “Account Enrollment”.

Fill-up necessary field and left click on “Submit” button.

Customer will get an A/C opening confirmation SMS.



CASH IN/ DEPOSIT PROCEDURE

Cash In /Deposit procedure for the Customer



Customer will give the deposited amount and mobile account number to the agent.

Agent will give the deposit slip to the customer and customer must not leave the agent counter before getting the SMS.

No charges will be deducted from the Customer.


Cash In/Deposit procedure for the Agent



Agent will login with his mobile number and his / her own M-PIN (Secret Pin Code). And click on “Cash In”. Then agent will Fill-up necessary fields and click on “Submit” button.

Then both the customer and agent will receive a confirmation SMS for Cash In (Deposit).

No charges will be deducted from the Agent.



CASH OUT/ WITHDRAWAL PROCEDURE

Cash out/ Withdrawal procedure for the Customer



Customer needs to fill up the withdrawal/Cash out slip.

Customer will login with his / her mobile number and his / her own M-PIN (Secret Pin Code) and click on “Cash out”. Then Fill-up Agent’s Mobile No, amount of money & M-PIN and click Submit.

Customer will receive an Authentication Code (AC) by SMS and hand over this AC to the Agent.

An equivalent of Tk. 5 or 1.8% (which is higher) charges including 15% VAT will be deducted from the Customer’s A/C.



Cash out / Withdrawal procedure for the Agent



Agent will login with his mobile number and his / her own M-PIN (secret pin code), then click on “Cash out”. Then fill-up Authentication Code & Agent’s M-PIN and click Submit.

Customer & Agent, both will receive SMS.

Customer collects the money from the Agent’s cash counter.

No charges will be deducted from the Agent.



Fund Transfer from one A/C to another A/C (Person to Person/ P 2 P) transactions procedure



Customer will login with his/ her mobile number and his / her own M-PIN (secret pin code). Then click on “Fund transfer”.

Customer has to fill-up Receiver’s Mobile Number, Amount & Sender’s M-PIN and click Submit.

Both the A/C holder (sender & receiver) will receive a confirmation SMS after the transaction has been completed.

Tk. 2 including 15% VAT will be deducted from Sender’s A/C.



ACCOUNTING & OPERATIONAL PROCEDURE AT ‘STELAR’

Architecture of MFS Solution



“SPOT CASH” Mobile Banking is a Separate System of Qcash (ITCL) and all Mobile Banking Accounts will be in that system and will act as separate Mobile A/C. The system will provide all related reports for real time transactions, reconciliation and settlement.

In Stelar, SBL Mobile Banking Unit (MBU) will act as a separate branch entity. The entity will have separate affairs for related transaction entries.

All the settlements will be done through Trust Bank Settlement A/C.


Accounting Cases



Deposit for Mobile Banking by Branch for Agent Activation.

Cash in for Customer by Branch as an Agent.

Cash out for Customer by Branch as an Agent.

Service Charges calculation & Reconciliation